To ensure a safe and consistent experience for both members and property hosts, PadsterAI does not support instant bookings. All reservation requests go through a short review process to verify member eligibility, confirm availability, and ensure the property is a good fit. This helps maintain the quality and integrity of our platform and allows hosts to stay informed and prepared for each guest.

 PadsterAI LLC accepts all major credit and debit cards, including Visa, Mastercard, and Discover. For added flexibility, we also accept payments through PayPal and Stripe. At this time, we do not accept cash, checks, or third-party payment apps like Cash app  Venmo or Zelle to ensure all transactions remain secure and traceable through the platform.

A cancellation of payment may be submitted by email from  Contact Page

Booking confirmation times may vary, as PadsterAI does not offer instant bookings. Once you submit a booking request, the property host or PadsterAI team will review it, typically within 24 to 48 hours. You’ll receive an email notification once your request is approved or if any additional information is needed. We recommend submitting booking requests as early as possible to ensure availability and timely approval-especially during peak seasons or for last-minute stays.

To cancel a booking, log in to your PadsterAI account and go to your **My Bookings** section. Select the reservation you wish to cancel and click the **Cancel Booking** button. Please review the cancellation policy associated with your reservation, as fees or restrictions may apply depending on how close to the check-in date the cancellation is made. If you need assistance, our support team is available to help guide you through the process.

You can reach us anytime by emailing [email protected]. For quicker responses during business hours, use the live chat feature available on our website. We’re here to help with any questions about your account, bookings, or general platform inquiries.

PadsterAI does not provide drop-off or pickup services at this time. We recommend utilizing local transportation options, such as rideshare services (e.g., Uber, Lyft) or public transit. Some property hosts may offer specific transportation recommendations or nearby services, so be sure to check with them directly.